At Hotbrands4u.com, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may exchange, replace, or credit your purchase when it is presented in a saleable condition. Please follow the guidelines below:

All merchandise may be returned (unless the item is marked Final Sale or Non-Returnable) and must be unworn, in the original packaging, with all tags, including dust bags, eye-wear cases, and gift boxes when applicable.

Items must be returned to the merchant seller within 14 days to receive a full refund.

Items with security tags must be returned with the seal intact; Please note that if the security tag is removed, the item is no longer eligible for return.

Services such as Ring Resizing and Certificate of Authenticity are not eligible for returns or refunds.

We offer a 100% money-back guarantee if the item is not as described.

 

All items need to be returned with all original packaging and materials (such as price tags, certificates, warranties, and instructions) otherwise, your refund may be delayed or we may not be able to process the return and have to send it back to you.

Please allow 3-5 business days for your refund to be processed once the return has been accepted.

US customers, ship your parcel via a standard shipping method. Ensure you obtain a valid tracking number to track and confirm the delivery of your package.

For any questions or comments please email us at customerservice@Hotbrands4u.com

 

Where should I send my return?

You must return to the seller’s address.